FEATURE ARTICLE: By WinnerOnline.com
Research Reveals New Findings About Online Gambling
2 December 2003
PRESS RELEASE
SOURCE: Harrods Casino
(London, 2 December, 2003) Harrods Casino (www.harrods-casino.com) today revealed findings from recent in-depth telephone research conducted amongst experienced gamblers.
The research showed that the key criteria for selecting and playing an online casino, in order of importance to players, were:
-
Confidence and trust in the casino, especially the importance of brands with which they have previously interacted. Players emphasized their concern over gambling at unknown brands as they could not be confident they would be offered a fair game or even be paid their winnings.
-
Quick and efficient cash-outs
-
Favourable odds of winning
-
Responsive and individualised customer service
-
Ease, speed and quality of play
-
Sign-up and other bonuses
Blackjack is the most favourite game played by respondents, followed by roulette, slots and baccarat. The research also explored other aspects of online gambling including: reasons for gambling online, when people gamble, how they find out about gambling sites, key elements of play experience etc.
Manu Gambhir, CEO of Kismet International which operates Harrods Casino under licence from Harrods Ltd, said: "We conducted the research to continue to fine tune our customer offer and, to this end, the findings are very helpful. The research will likely have a positive impact on the promotions, games and play experience we offer players in the future.
It is also gratifying to have confirmed that many existing aspects of Harrods Casino's offering reflect customer needs. Clearly our friendly, efficient customer service is something that is well appreciated. In addition, the strength and quality of the Harrods brand name is a strong factor in attracting and retaining customers"
TRY OUR SMALL DOWNLOAD CASINO AND GET UP TO $100 FREE BONUS!
Play Casino Games Instantly! For fun or for real cash! Fantastic games, hefty bonuses, prompt payouts.
Play free online casino games! You will find blackjack, roulette, free slots, online video poker, and craps games. Plenty of free casino game chips. Signup game and play for free or for real money. Get your free casino bonus. Register with us, play free Online Casino Game and receive up to $100 FREE on your first deposit.
|
|
SPORTSBOOK
|
|
Sports Betting Online
Weekly Bonus Casino Sportsbook offers competitive odds on a wide variety of pro and international sports. Whatever your sport, Weekly Bonus Casino Sportsbook has got your bet!
|
|
CLUB CASH
|
|
Club Cash Rewards
The Club Cash system allows the Casino customers to collect FREE bonus points based on the amount of their wagering activity. The more you play, the more you earn!
|
|
FREE GAMES LOGIN
|
|
New User? Click HERE
|
|
FIND IT IN GOOGLE
|
|
|
|
|
